Shipping and returns

Shipping

We offer different shipping options depending on your location:

EU Standard FREE
EU Priority €14.95 - €19.95

Not shipping to the EU? Visit our international shop.

Returns

We love Loop and hope you do too. In the unfortunate case that you're not completely satisfied with your new earplugs, you can return them within 30 days - no questions asked.

If you wish to return your order, please contact us via this form. We'll be happy to provide you with return instructions for your order. 

Refund
Once your return is received in a good state, we will email you. Your refund will be processed, and will automatically be applied to your credit card or original method of payment, within 7 business days.

Shipping costs are non-refundable. 

Warranty

Because you'll need your ears for the rest of your life, we'd like to offer a lifetime warranty on all our products.

More info on Shipping & Returns can be found in our FAQ.